RustWho Privacy Policy
Effective Date: October 31, 2025 • Jurisdiction: State of Kuwait
1. General Statement
We respect your privacy and are committed to protecting it. This Policy explains how RustWho collects, uses, discloses and safeguards information when you use our website or application. RustWho aggregates and organizes information that is already publicly available; we do not sell non-public personal data.
2. About RustWho and Scope
This Policy applies to www.rustwho.com and associated apps owned and operated from the State of Kuwait. It covers information you provide directly, information collected automatically through your use of the Service, and information aggregated from open-source websites and services that permit such access and use.
3. Definitions
“Personal Data” means information that identifies or can reasonably be linked to an individual (e.g., email). “Public Data” means information that is lawfully and publicly available from open sources on the internet, such as player names and server metadata that are visible without login. “Processing” includes any operation like collection, storage, use, disclosure or deletion.
4. Account Registration & Authentication
To access certain functionality you must create an account with a valid email and password. You are responsible for your credentials. We use encryption in transit and restrict employee access on a need-to-know basis. Unauthorized use of another person’s account is prohibited.
5. Categories of Information We Collect
(a) Information you provide: email, password, support communications and preferences. (b) Subscription & billing: subscription status and identifiers processed by Stripe; we do not receive full card numbers. (c) Technical/usage data: device, browser, IP address, pages viewed, session duration and similar telemetry via cookies or similar tech. (d) Public Data: player aliases, server metadata and similar open information.
6. How We Use Information
We use Personal Data to operate and improve the Service, maintain accounts, communicate with you, detect and prevent abuse or violations of our Terms, and comply with legal obligations. Public Data is used to display analytics, enable search and improve accuracy of results. We do not sell Personal Data.
7. Public Data Principles
RustWho displays information that is already public. If Public Data about you appears on RustWho, it is because it appears on external websites accessible without login or that otherwise permit public viewing. Display of Public Data on RustWho does not imply affiliation with or endorsement by the original source.
8. Opt-Out & Removal Requests
You may request removal in two ways: (i) sensitive data removal (free) by emailing hello@rustwho.com with details, and (ii) full service opt-out via a paid plan that hides your profiles from RustWho search results. This does not remove the data from original sources.
9. Cookies, Analytics, and Advertising
We use cookies and similar technologies to operate the Service, remember preferences, analyze usage and improve performance. You can refuse cookies via browser settings, but some functionality may be limited. The app currently does not serve third-party ads.
10. Payments via Stripe
Subscriptions are processed by Stripe, which is an independent controller of payment information. RustWho does not collect or store full card details. Your use of Stripe is subject to its own terms and privacy policy.
11. Information Sharing & Disclosure
We do not sell Personal Data. We share information only with service providers bound by confidentiality, with authorities when required by law, or with other parties with your consent.
12. Data Retention
We retain Personal Data only as long as necessary to provide the Service, resolve disputes, enforce agreements and meet legal obligations. Account deletion requests can be sent to hello@rustwho.com; residual backup copies are removed on a rolling basis.
13. Security Measures
We use reasonable administrative, technical and physical safeguards such as TLS, hardened hosting and access controls. However, no method of transmission or storage is 100% secure.
14. User Responsibilities
You are responsible for keeping your credentials secure and complying with applicable laws when using the Service. If you believe your account has been compromised, contact us immediately.
15. Children’s Privacy
The Service is not directed to children under 13, and we do not knowingly collect Personal Data from them. If we learn we have such data, we will delete it.
16. International Transfers
Your information may be processed in countries other than Kuwait, including where our service providers operate. We take steps to ensure an appropriate level of protection.
17. Third-Party Links & Sources
The Service may link to third-party websites or display Public Data from third-party sources. We are not responsible for their privacy practices and encourage you to review their policies.
18. Requests from Original Data Sources
If you operate a website and believe RustWho is displaying your Public Data in a way you do not permit, contact us with the specific URLs and basis for your request. We will review and, if appropriate, adjust or remove the display.
19. Do Not Track
Because there is no widely accepted industry standard for interpreting browser “Do Not Track” signals, RustWho does not currently respond to them. You can manage cookies via browser settings instead.
20. Changes to this Policy
We may update this Policy from time to time. Material changes will be posted on the Service before taking effect. Your continued use after the effective date constitutes acceptance.
21. Contact & Governing Law
For questions, requests or complaints, email hello@rustwho.com. This Policy and any disputes are governed by the laws of the State of Kuwait, and you consent to the exclusive jurisdiction of the courts of Kuwait.
Full Legal Document (PDF)
You can also view or download the full Privacy Policy as a PDF: